Privacy Policy

A privacy policy states how you will respect the privacy of your website users. It says what information you will gather, how you will use it and how you will keep it secure.

A privacy policy is a legal document that discloses some or all of the ways a party gathers, uses, discloses and manages a customer’s data. The exact contents of a privacy policy will depend upon the applicable law and may need to address the requirements of multiple countries or jurisdictions. While there is no universal guidance for the content of specific privacy policies, a number of organizations provide example forms.

These Booking Terms apply to the accommodation business named above (see Provider Information), including its officers, employees and agents (‘We’/’Us’/’Our’) and the person or legal entity making the Booking or to whom We supply services in respect of the Booking (‘You/Your’). These Booking Terms are governed by Indian law and You agree to submit to the exclusive jurisdiction of the courts (and appellate courts) exercising jurisdiction in Delhi for any proceedings in connection with this Bookings except where We agree in writing other terms. By making a Booking You are deemed to accept these Booking Terms.

Bookings

Bookings are made and a contract between You and Us comes into effect when We accept a reservation from You. We will accept a reservation when We have confirmed Your reservation and received either full payment of the total price quoted from You or a non-refundable deposit. You must be able to enter into a legally binding contract and be 21 yrs to make a Booking. Bookings must be paid for using an acceptable and valid credit or debit card. When a Booking is confirmed, a reservation number is given. This number must be retained for access to the Booking details if cancellation or amendment is necessary.

Prices

All published rates exclude local taxes as these vary by location and rate type. Any applicable local taxes will be added to your bill and charged on check-out

Rates are per room per night. If You have selected supplements they will be added to the total price of the Booking. Rates do not include other costs you may choose to incur during Your stay (unless otherwise stated).

Rates quoted are correct only for the specific number of guests, nights and dates shown. Should You change the number of guests, dates or room nights, then the rates are subject to change.

Availability

In the rare case that due to unforeseen circumstances we cannot deliver Your requested accomodation, You will be offered alternate accommodation or a full refund.

Arrival and Departure

As per hotels policy.

Amendments

To amend Your Booking You must call the accommodation provider directly on the number included above and quote Your reservation number. If you amend Your Booking within 48 hours of the scheduled check-in time on the date of arrival, and as a result You cancel any room night with less than 48 hours notice a charge equivalent to the total price (including any supplements selected by You) for that room night may be levied.

Payment

The total price quoted for the Booking is payable and will be charged to Your credit or debit card at the time of Booking or if We have selected to take a non-refundable booking deposit, this will be charged with the balance paid on checkout. Any applicable taxes will be applied at check-out.

All additional goods and services purchased during your stay must be paid in full on presentation of invoice at check-out.

Conditions of Stay

We have some standard rules that are designed to ensure that we comply with regulations relating to matters such as fire, health and safety, and to enhance the comfort and wellbeing of our guests. If you would like to check our conditions of stay please contact us.

We reserve the right to terminate Your Booking immediately without being liable for any refund or compensation where You engage in unacceptable behaviour that causes a disturbance or nuisance to other guests.

Liability

Our total liability to You is limited to the price of the Booking and to the fullest extent permitted by law all warranties are excluded and in no circumstances will We be responsible for any indirect or special damages.

We will not be liable for failure to perform to the extent that the failure is caused by any factor beyond Our control.

You are responsible for any damage or loss caused to Us or Our property by Your act, omission, default or neglect and You agree to indemnify Us and to pay Us on demand the amount reasonably required to make good or remedy any such damage or loss.

Money Back Guarantee

  1. Offer 100% money back guarantee for individuals who is booking the room only through our website only.
  2. Applies only for request made upon arrival before actual check in.

Data Protection

We may process the information You provide to Us for the purposes notified by Us to the Information Commissioner. By making a Booking, You consent to this processing of information.

Cancellation Policy

  • If the cancellation is made 1 Month  prior to arrival date, the full amount will be refunded within 20 working days through cheque or Bank Transfer.
  • If the cancellation is made in less than 1 Month, one night retention charge will be charged.
  • Any postponement of the booking will be treated as a cancellation and no refund will be given.
  • If a cancellation is made for a special rate or special package or any promotional offer no refund will be given.
  • In the event that the hotel, for reasons beyond its control, need to reject or change a confirmed reservations it will use all reasonable attempt to facilitate the circumstances however if no alternative is provided to the Client, the hotel will return any deposit made and considered it cancelled. This is the limit of the hotel’s liability.
  • Hotel does not guarantee acknowledgement of reservations or transactions made on this site arising from unforeseen circumstances, omissions or errors that may sometimes occur.
  • The hotel reserves the right to impose a cancellation fee of per room per night in the event of a late cancellation notice or a no-show at the hotel.

Child Policy

Less than 7 year of age for stay of the child is complementary ( Extra Bed will be Charged as per Hotel Policy )

Disclaimer policy

A disclaimer may specify mutually-agreed and privately-arranged terms and conditions as part of a contract; or may specify warnings or expectations to the general public (or some other class of persons) in order to fulfill a duty of care owed to prevent unreasonable risk of harm or injury. Some disclaimers are intended to limit exposure to damages after harm or injury has already been suffered. Additionally, some kinds of disclaimers may represent a voluntary waiver of a right or obligation that may be owed to the disclaimant.

Disclaimers vary in terms of their uniformity. Some may vary depending on the specific context and parties involved, while other types of disclaimers may strictly adhere to a uniform and established set of formalities that are rarely or never modified, except under official authority.

Website disclaimer covers the following:

  • No warranties
  • Limitations of liability
  • Exceptions
  • Reasonableness
  • Other parties
  • Unenforceable provisions
  • This website disclaimer

Website disclaimer

The information contained in this website is for general information purposes only. The information is provided by Hotel GTC and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of Hotel GTC. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Hotel GTC takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.